About The Event
Registration and InformationOrganizers will be happy to help with any queries you may have. Registration and The 451 Group/Tier1 Research booth is situated in the Promenade, foyer on the second floor as you come off the escalators.
Registration Hours
12:00-7:00 pm Sunday
7:00 AM-8:00 PM Monday
7:30 AM-7:00 PM Tuesday
7:30 AM - 6:00 PM Wednesday
Delegate Etiquette
Timekeeping - Because we are running multiple conference sessions simultaneously, it is essential that all speakers and delegates adhere to publicized times.
Dress - Business casual
Cell phones - Please turn off all cell phones, or, if away from the stage, please keep them on silent. While on stage, it is imperative to turn off your cell phone as even on vibrate or mute, it can interfere with our AV equipment.
Questions - In keynote sessions, microphones will be placed in the aisles. To ask a question, please line up behind a microphone so the session moderator can address you. Please identify yourself before speaking.
Feedback survey - We are always looking to improve our events and greatly value your feedback. After the event, you will be sent a feedback survey by email. We would greatly appreciate it if you could spend a few minutes to complete the survey so we can better meet your needs in the future.
Speakers
Speakers should report to Registration on arrival. The Speakers' Room is the Madison Room, located on the second floor of the Hilton.
Meeting with Sponsors and Exhibitors
Your registration packet on-site will have a listing of our Sponsors and Exhibitors. Contact Registration to arrange a meeting with any of these Sponsors or Exhibitors.
On-Site Facilities and Information
How to find staff - If you need help or have questions at any time during the event, please find a staff member wearing a red Uptime Institute shirt.
Lunch - Lunch will be provided to registered conference delegates in the foyer outside of General Session on Monday and in the Exposition Hall on Tuesday and Wednesday.
Wi-Fi - Wi-Fi will be available on the main floor of the conference, in the Exposition Hall, and in the Promenade. A password will be posted each day for access.
Twitter - We encourage delegates to share updates during our event. Please use the hashtag #Symposium2010 on your posts.
Message Boards - Message boards will be posted throughout the hotel to help you navigate the conference. However, if you have any questions, please feel free to ask one of our staff.
Venue Services
Business Center - Second floor (behind the escalators)
Coat Check - Second floor next to the Staff Office
Luggage Storage - lobby level. To access from second floor, use the back escalator near the Exposition Hall, go down and head right.
Emergencies/First Aid
- In case of an emergency, ask any event staff for assistance or come to the Registration counters.
- The hotel internal emergency number is 66 and this will reach the emergency response team 24 hours a day.
- Paramedics, Fire Department, and the Police Department are all located within minutes from the hotel.
- The Hilton's Security Department, as well as a small number of other employees, are trained in CPR and First Aid.
- Nearest emergency room and hospital: Roosevelt Hospital, 58th and 10th (1000 Tenth Avenue New York, NY 10019)
Lost and Found - Please note that lost items found by event staff will be brought and stored at Registration.
Safety - For our delegates' safety, event staff will be trained on emergency evacuation from the Hilton (i.e., location of stairwells).
Press and Analysts
Press and analysts should pre-register. During the event, Madison will be the press and analysts room (second floor). If you have any questions, please contact Lynn Schwartz, at 917.923.2651 or Jennifer Fugel at 845.300.0633.
